The hotel is phenomenal, the staff is personable, helpful, and friendly, the rooms are spacious and comfortable, and the location is perfect. We didn't have any complaints. The hotel is pet friendly. I took one of my dogs and the staff pampered her with dog beds, food and water bowls, and bottled water. Every detail was attended to. The vehicle that picked us up at the airport even had what looked like a brand dog bed waiting for her after the long flight. I especially liked the large soaking tub and bath balls. San Miguel de Allende is a walking city so, a long soak was a perfect way to end each day.
Kimberley
februari 2024
Gorgeous hotel. We were at the Parque location. Our rooms were large and and beautiful. The hotel was so charming. We loved the mojigangas in the restaurant area. Excellent wifi and TV channels. Huge bathroom with a copper tub. Lovely cactus garden. Simple but perfect breakfast. So delicious. Really, everything was amazing.
Julie
augustus 2024
We loved the welcome lavender towel, signature cocktail and guacamole with fresh chips. Drinks were excellent when we returned on a different day. We ordered the guacamole again--the chips this time were not as fresh this time, but the guac was excellent. The service/staff are top notch. We enjoyed the coffee and pan dulce in the AM. It was very good and delivered right outside our room where we could enjoy the outdoors very privately in the courtyard. We loved out 16th century doors and the ambiance of our room.
Jeanne
juli 2022
The staff is so helpful, friendly and accommodating. simply the best! The facilities and rooms are so beautiful and unique, just as you would expect a Belmond hotel to be. The food is great, and the activities proposed are very fun & interesting! I would really advise you to do the cooking class with Raul and mojigangas painting with Hermes. The massages as well are best in class! do not miss trying them out! We loved every single moment whilst staying here!
Beatrice
augustus 2022
The hotel is expensive, but it was absolutely worth it. The property is incredible, the food was amazing, the location perfect and the staff was wonderful. We didn't want to leave. We highly recommend this resort.
Wendy
juli 2024
Beautiful property in a fantastic location close to the central square. Everything is within walking distance. Good food from the spectacular rooftop restaurant.
Judith
februari 2025
Location was excellent 5 minute walk from the center of town and the bar had an excellent band every night The staff were wonderful Room was very beautiful
Isabella
februari 2025
The hotel was really beautiful and the staff was really nice. A piece of furniture (a lamp) and two talavera plates were accidentally broken while our luggage was handling but the manager, Enrique Sanchez was really nice and took care of everything. He made sure we were comfortable, send us addresses of antique shops so that we can go buy a different one in place of the broken one. The hotel compensated 100% the value of our souvenirs and handled everything very nicely. We would definitely come back one day.
Trang
juli 2022
We had a wonderful stay at the hotel and loved the location. Especially loved the sunsets at the roof bar!
Peter
november 2024
The service was outstanding in all the restaurants. We enjoyed the pool area, so beautiful and peaceful and watching the view of the cathedral and sunset from the rooftop bar was priceless.
Carlos
november 2023
Reserveringen:
+1 (888) 385-8465